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| OFFICE POLICY |
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Prescription Renewal Process
To streamline the prescription renewal process, we ask that you please call your refill requests to your chosen
pharmacy. Your pharmacy will fax our office on your behalf. A member of our staff will receive the requests
and begin the approval process. Please do not call the office to request refills.
We will make every effort to take care of your refill the same day; however you must do your part by calling
the pharmacist before you are out of your medication. This applies to all prescriptions whether there are refills
remaining or not. From the information the pharmacy provides, the Health Care Provider will determine if you
need to be seen before refills are given, if there are no refills remaining.
Not only will this process make better use of our staff’s time, it will make better use of yours. If you have
questions about our refill system or if any problems arise with it, please feel free to speak to the staff regarding
them. Our goal is to create a more efficient process for the entire healthcare team—you, our office staff, and
the pharmacy.
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